Deal Operations Analyst
Ramp Business · San Francisco, CA
Support Ramp's Sales team with quoting, pricing structure, and contracting as part of the Deal Operations team. Review and approve quotes within policy, guide account executives on deal structure and process, and help streamline and automate quote-to-cash workflows.
What you'll do
- Review and approve quotes and contract workflows within policy
- Enable product tiers, configure accounts, and manage trial extensions
- Guide AEs on deal structure, approval requirements, and process
- Document SOPs and escalation guides to scale the function
- Optimize and automate quote-to-cash processes
Requirements
- 1+ years in a Deal Desk environment, preferably in high growth SaaS
- Experience with Salesforce, CPQ, and other sales-related systems
- Exceptional written and verbal communication skills
- Strong project management skills across multiple projects
- Self-driven, get-things-done mentality
Benefits
- Flexible PTO
- Home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision coverage for employee, partial for dependents
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA up to $10,000 per year
- Parental leave up to 16 weeks
- Pet insurance
- In-office perks: lunch, snacks, drinks
- Relocation expense coverage to NYC or SF
Skills
Outlined skills are listed as required.
Full original description
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity.
What You'll Do
Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context
Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process
Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable
Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes
Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
What You Need
1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
Exceptional communication skills, written and verbal.
Excellent project management instincts, with an ability to manage multiple projects at one time.
You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.