Operations Specialist

About us

Throne is innovating in the public restroom sector, offering a cost-effective and efficient solution for cities to install accessible bathrooms. Our innovative 'Thrones' are IoT connected, self-sufficient with solar power, and have their own water and waste management systems, enabling quick deployment. Manufactured in the USA using modular construction, these units significantly reduce the sometimes $1M+ cost per restroom structure to a manageable operational expense.

With over 200 million Americans relying on public restrooms weekly, and businesses facing challenges in providing adequate facilities for a growing mobile workforce, Throne addresses a critical $122 billion market opportunity. We're not just meeting existing standards; we're establishing new ones. Throne is on the lookout for dedicated individuals eager to contribute to meaningful change and improve community infrastructure.

Role Description

As an Operations Specialist, you will contribute to the operations team’s day-to-day success by keeping Thrones in a clean and well-maintained condition and performing a variety of tasks in the field and warehouse. Use of a personal vehicle and valid driver’s license OR comfort and ability to travel on the LA metro lines is required.

Compelling reasons to join us:

• Our starting wage is $20 per hour. Wages increase with successful tenure, training and demonstrated success in positions.
• Medical, Dental, Vision, and 401K plan available for Full-Time employees
• Paid Time Off
• $30 monthly cell phone stipend
• $0.70/mi driving reimbursements
• Opportunities to learn and advance within a fast growing company
• Be part of a collaborative and caring team of technicians, engineers, designers, and operations team members

Performance expectations, essential functions

• Creates a great experience for Throne users by keeping units clean, stocked, and well maintained
• Comfortable cleaning a public restroom.
• Visits Thrones to inspect and troubleshoot user-reported issues: clogs, vandalism, and leaks.
• Performs preventative maintenance and minor repairs on-site
• Diligently documents work performed using mobile applications / virtual communication
• Effectively communicates and works with all local operations teammates
• Shares feedback and ideas for product and process improvements
• Safely drives & operates personal and/or company vehicles

Success patterns and personal characteristics:

• Enthusiastic about increasing bathroom access in Los Angeles
• Sense of urgency
• Stays calm in a fast-paced environment
• Strong attention to detail (can make a bathroom SPARKLE ✨)
• Experience successfully working independently without direct supervision
• Arrives on time for all shifts

Other Requirements

• Ability to be on your feet for a 6-8 hour shift.
• Flexibility to work on weekends or outside of regular business hours as needed
• Comfortable working in outdoor/public environments and interacting positively with users
• Must have your own vehicle to operate during your shifts OR
• be comfortable riding the Metro system to locations
• Valid driver's license and clean driving record (if driving)
• Must be 18 years or older with at least two years of driving experience (if driving)
• Must have a smartphone with reliable data/internet access, or the ability to obtain one with company provided stipend
• Comfortable using and multitasking with several mobile apps

Work Location: In person, across the greater Los Angeles area

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person