Engineering Operations and Field Support Specialist

Engineering Operations and Field Support Specialist - Virtual Incision Virtual Incision About Company Values Leadership Team Recent News Newsroom miniRAS MIRA Components Space Age Technology Safety Information Careers Contact Opt-out preferences Menu Menu Engineering Operations and Field Support Specialist Operations Lincoln, NE Lincoln, NE Posted 48 minutes ago Job Title: Engineering, Operations & Field Support Specialist Date: October 15, 2026 Department: Operations Location: Onsite, Lincoln, NE Virtual Incision is advancing robotic-assisted surgery with a focus on expanding access to minimally invasive care. We are a growing medical technology company where experienced leaders have the opportunity to make a meaningful and visible impact. Why Virtual Incision: Work on innovative robotic surgical technology with the potential to improve patient care. Join an experienced, collaborative team focused on clinical excellence and disciplined execution. Take meaningful ownership of products and programs in a hands-on environment. Work in a culture that values technical rigor, practical problem-solving, and teamwork. Competitive benefits including medical, dental, vision, disability, and life insurance, 401(k), flexible working hours, and PTO. Job Summary: The Engineering, Operations & Field Support Specialist is responsible for coordinating and executing the operational activities required to keep Virtual Incision's robotic systems, instruments, accessories, and supplies ready for engineering development, verification and validation testing, laboratory studies, training programs, and clinical support activities. This role combines equipment management, logistics coordination, technical support, inventory oversight, laboratory preparation, and field support responsibilities. The successful candidate will be highly organized, technically capable, detail-oriented, and comfortable working both independently and collaboratively to ensure equipment, facilities, and resources are prepared and available when needed. Responsibilities: Maintain accurate asset records for robotic systems, cameras, instruments, system components, tools, and related equipment, including location, status, condition, and availability. Manage allocation and scheduling of capital equipment across engineering development, V&V, training, and field activities. Maintain inventory levels of disposable products and supplies to support engineering, clinical, and training requirements. Partner with Manufacturing and Production teams to ensure systems and equipment are built, refurbished, tested, and prepared according to project schedules. Prepare, package, and coordinate shipment of robotic systems, instruments, and supplies for field events, clinical activities, and engineering projects. Coordinate equipment returns, receiving activities, inspections, and inventory reconciliation following field events and laboratory activities. Serve as a primary logistics coordinator for domestic shipping and receiving systems, components, and supplies. Coordinate engineering equipment requirements for laboratory studies, demonstrations, training programs, and clinical activities. Maintain integrated schedules for laboratory activities, equipment reservations, shipping logistics, and event readiness. Coordinate laboratory bookings and verify facility readiness, equipment availability, consumables, and support resources prior to scheduled activities. Perform equipment readiness checks and testing before field events, laboratory studies, training sessions, and clinical use. Support laboratory, training, and field activities through equipment setup, system preparation, troubleshooting, breakdown, and post-event processing. Serve as a first-line technical support resource for robotic systems and related equipment, escalating issues to Engineering as appropriate. Perform or coordinate equipment cleaning, sterilization, reprocessing, and maintenance activities in accordance with approved procedures. Manage surgical supply inventories and ensure materials are available to support planned activities. Develop and maintain productive working relationships with clinical sites, university facilities, and external partners to support operational planning and logistics. Test and verify equipment functionality, software updates, firmware releases, and system configurations prior to deployment. Ensure devices meet event-specific requirements, quality standards, and configuration requirements before use. Support software and firmware release testing activities and communicate findings to Engineering teams. Document system performance, technical issues, field observations, customer feedback, surgeon feedback, and enhancement opportunities. Collaborate with Engineering, Product Development, Clinical Operations, and Quality teams to support investigations, product improvements, and continuous improvement initiatives. Maintain records and documentation in compliance with company procedures and Quality Management System requirements. Support complaint intake and routing activities in accordance with company procedures. Assist with verification and validation activities, engineering studies, and product evaluations as needed. Perform other duties as assigned. Qualifications: Required Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Engineering Technology, or a related technical discipline. Associate degree in a technical field plus additional relevant experience may be considered in lieu of a bachelor's degree. Strong organizational skills with exceptional attention to detail. Experience managing multiple priorities and coordinating complex schedules and activities. Proficiency with Microsoft Office applications, spreadsheets, calendars, and inventory or asset-management systems. Strong verbal and written communication skills. Ability to work effectively across Engineering, Operations, Manufacturing, Clinical, Quality, and Regulatory functions. Ability to follow documented procedures and maintain accurate records. Ability to lift and move equipment weighing up to 50 pounds. Preferred Experience supporting engineering operations, technical support, laboratory operations, clinical support, or field service activities. Experience within the medical device industry or another regulated environment. Experience working within FDA-regulated environments and Quality Management Systems compliant with ISO 13485 and 21 CFR Part 820. Hands-on experience testing, troubleshooting, and supporting electromechanical or software-driven systems. Experience with robotic surgical systems, minimally invasive surgical technologies, or other capital medical equipment. Experience supporting clinical trials or investigational medical device studies. Experience supporting software and firmware release testing activities. Familiarity with operating room environments, sterile processing, and aseptic techniques. Working knowledge of complaint handling processes and medical device reporting requirements. Salary: DOE Status: Exempt Virtual Incision is an Equal Opportunity Employer and values diversity in its workforce. Apply for this position All fields are required unless marked optional. Your application goes directly to our hiring team's secure review system. First name Last name Email Phone number Address Position applying for Director, Quality Engineering Operations and Field Support Specialist Manufacturing Assembly Technician Mechanical Engineer Senior Mechanical Engineer Software Engineer How did you hear about this position? Select an option… Employee referral LinkedIn Internal Recruiter Other School posting Virtual Incision website Indeed Name of the employee who referred you Salary expectations Select a range… Under $60k $60-80k $80-100k $100-120k $120-140k $140-160k $160-180k $180-200k $200k+ Prefer not to say Earliest available start date Are you legally authorized to work in this country? Yes No Will you now or in the future require employer sponsorship for a work visa? Yes No Are you willing to travel if required? Yes No Are you willing to work onsite, remote, or hybrid as required? Onsite Hybrid Remote Select all that apply. This position requires you to be onsite in our Lincoln, Nebraska office. Relocation assistance is not provided. Are you local to Lincoln, or willing to relocate at your own expense? I'm local to the Lincoln area I will relocate at my own expense I'm not able to relocate Resume (PDF or Word, max 10 MB) Cover letter (optional) Equal opportunity self-identification (optional) Submission is voluntary and used only for equal-opportunity record-keeping. This information is kept separate from your application and has no effect on hiring decisions. Race / ethnicity Prefer not to answer White Black Hispanic Asian / Pacific Islander Other Sex Prefer not to answer Female Male I have read the privacy notice and consent to Virtual Incision storing and processing my application, including AI-assisted screening. Leave this field empty Submit application You'll receive a confirmation by email. Job Features Job Category Operations Apply For This Job Attach Resume * Submit Close /wp-content/uploads/2022/08/logo-mrk-wht.svg 0 0 Natalie Lewis /wp-content/uploads/2022/08/logo-mrk-wht.svg Natalie Lewis 2026-10-20 09:25:45 2026-10-20 09:25:45 Engineering Operations and Field Support Specialist August 25, 2026 Virtual Incision Receives FDA 510(k) Clearance for the MIRA™ Surgical System in Benign Hysterectomy Procedures June 18, 2025 Virtual Incision Appoints Jim Alecxih as Chief Executive Officer March 18, 2025 Virtual Incision Explores NVIDIA Isaac for Healthcare in Surgical Robotics November 25, 2024 U.S.-Based Remote Robotic-Assisted Surgery Demonstration Successfully Completed Through Collaborations with Virtual Incision, Sovato, City of Hope, and University of Illinois Chicago July 30, 2024 Virtual Incision Announces Successful Completion of the First Hysterectomy Performed with the MIRA™ Surgical System April 30, 2024 Virtual Incision Announces Publication of Data from its U.S. Investigational Device Exemption Study in the Clinical Journal, Diseases of Colon and Rectum April 10, 2024 Virtual Incision to Showcase Miniaturized Robotic-Assisted Surgery at SAGES 2024 March 18, 2024 Virtual Incision’s MIRA Surgical System to be Featured Among Elite AI-Enabled Innovations at NVIDIA GTC Open Positions September 11, 2026 In Engineering Lincoln, NE Software Engineer September 11, 2026 In Engineering Lincoln, NE Senior Mechanical Engineer September 11, 2026 In Engineering Lincoln, NE Mechanical Engineer Disclosure and Important Safety Information The MIRA Surgical System is intended for prescription use only. Patients should talk to their doctor to decide if surgery with a MIRA Surgical System is right for them. Patients and doctors should review all available information on nonsurgical and surgical options and associated risks in order to make an informed decision. Serious complications may occur in any surgery, including minimally invasive surgery with the MIRA Surgical System, up to and including death. Serious risks include, but are not limited to, injury to tissues and organs, and/or conversion to other surgical techniques which could result in a longer operative time and/or complications. For important safety information, including surgical risks and considerations, please also refer to www.virtualincision.com/safety-information . For the product’s indications for use, risks, full cautions, and warnings, please refer to the associated user manual(s). Individual outcomes may depend on a number of factors, including but not limited to patient characteristics, disease characteristics, surgeon, and/or hospital experience. MIRA Surgical System Precaution Statement The demonstration of safety and effectiveness for the representative specific procedures was based on evaluation of the MIRA Surgical System as a surgical device and did not include evaluation of outcomes related to the treatment of cancer (overall survival, disease-free survival, local recurrence) or treatment of the patient’s underlying disease/condition. Device usage in all surgical procedures should be guided by the clinical judgment of an adequately trained surgeon. Contact Virtual Incision 1501 Old Cheney Rd Lincoln, NE 68512 Privacy Policy Terms of Use @virtualincision @MIRA_by_VIC VirtualIncisionCorporation Virtual Incision media contact Opportunities with Virtual Incision Back to Top 2024 © Copyright - Virtual Incision ® Scroll to top Manage Consent We collect information on our website using cookies, pixel tags, or other tracking technologies to operate our site, as further described in our Privacy Policy. With your consent, we may also share information about your website visit through these technologies with third parties for analytics and advertising purposes. Click "Accept" to agree to the sharing of your data with third parties or “Decline” to decline and dismiss this notice. 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